rembrand terms and conditions

WEBSITE USAGE TERMS & CONDITIONS
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Rembrand Builders Merchants relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Rembrand Builders Merchants’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Longtown Street, Dundee, DD4 8LF. Our company is Registered in Scotland Number 45055. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

· The content of the pages of this website is for your general information and use only. It is subject to change without notice.

· Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

· Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

· This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

· All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

· Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

· From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

· Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

EXECUTION OF ORDERS
Orders are accepted and promise of delivery given conditionally on our being able to secure the necessary materials and without responsibility for delays arising through risks and uncertainties of manufacture, strikes, accidents, restrictions imposed by the Government, acts of war, or other causes beyond our control.

Orders for delivery from stock are subject to goods remaining unsold on receipt of order.

The right to refuse cancellations is reserved and cancellations will not be accepted in the case of goods ready for despatch or in the process of manufacture.

PRICES
Prices are subject to revision without notice, and will be those ruling at date of despatch, unless expressed otherwise.

RETURN OF GOODS
The Company reserves the right to make a re-stocking charge at our current rate for goods returned by customers as ‘surplus to requirements’ and such goods will not be accepted without prior agreement between the customer and the manager of the department concerned. Thereafter the return of goods will be accepted as the customer’s agreement to pay the re-stocking charge.

DEFECTS
In accepting delivery of goods supplied by us, the buyer acknowledges that no representation, whether oral or in writing has been made by us or by anyone in our employ, which has led the buyer to enter into the contract for the purchase of those goods. No representation or warranty is made or given as expressly stated in these Conditions of Sale or in the appropriate quotation given in writing.

Any article sold will be replaced or repaired free of charge if we are satisfied that it was defective in material or workmanship upon delivery and provided notice of the defect is given to us in writing within 14 days of delivery. The above undertaking is given in lieu of all conditions or warranties of every kind express of implied by law or otherwise which are hereby expressly excluded and no liability is accepted for damage or loss of any kind whether caused by negligence or otherwise.

Where manufacturers or goods or materials have limited their liability in respect thereof or in respect of any consequential liability in connection therewith, and such limitation has been advertised or announced in trade literature or has otherwise been deemed to have come to the notice of the buyer whether generally or specifically, the same limitations shall apply to our liability on the sale of those goods by us in lieu of all conditions or warranties whether express or implied by law or otherwise which are hereby expressly excluded.

DAMAGE, SHORTAGE OR LOSS IN TRANSIT
Any claim for damage, shortage, or loss in transit, will not be considered unless:

Damage or shortage is notified in writing both to us and to the carrier within 48 hours after the date of delivery and the actual damage is recorded on the carrier’s delivery note.
Non-delivery is notified in writing both to us and to the carrier within 48 days after the date of advice note or invoice.
No claim, can be considered for damage or shortages where a clear signature has been given to the carrier.

DUTY AND TAX
In before delivery of the goods they become subject to the imposition of value added tax or external duty or similar tax or charge imposed by statute or regulation, the purchaser will pay to us the gross amount of such tax, duty or charge in addition to the purchase price.

RISK AND TITLE TO GOODS

The Buyer expressly agrees with this Company that until the Buyer has paid in full for the goods comprised in this contract those goods shall remain the property of this Company although the risk in those goods shall pass to the Buyer upon delivery.
The Buyer further agrees with this Company that in the event that the Buyer does not pay in full for goods within the time for payment this Company, its employees or agents may enter upon the land or buildings upon which the goods are situated and recover the same and any other goods the property in which has not yet passed.

GENERAL
If customer’s official order forms contain special printed conditions, such conditions are binding only insofar as they are not at variance with the terms and conditions mentioned above.

This privacy policy sets out how Rembrand Builders Merchants uses and protects any information that you give Rembrand Builders Merchants when you use this website.

Rembrand Builders Merchants is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Rembrand Builders Merchants may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 26.03.2012.

What we collect

We may collect the following information:

· name and job title

· contact information including email address

· demographic information such as postcode, preferences and interests

· other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

· Internal record keeping.

· We may use the information to improve our products and services.

· We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

· From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

· whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

· if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@rembrand.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Longtown Street, Dundee, DD4 8LF.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.